eCommerce Jobs—A Series of Growing Opportunities

Updated · Mar 06, 2023

The ecommerce industry is booming, and that means there are plenty of ecommerce jobs available for people with the right skills.

Here are some in-demand positions in the ecommerce world, along with a brief overview of what they entail.

eCommerce Web Developers

Given that ecommerce is online in nature, it’s only natural that ecommerce web developers are at the heart of today's digital economy.

These professionals are responsible for creating and maintaining websites that are used to sell goods and services online. 

To qualify for this job, one must have a strong technical background, including experience with a variety of programming languages, web development tools, and content management systems.

Particularly important is familiarity with specialized hosting solutions, such as Magento and WooCommerfce.

Granted, many Magento and WooCommerce hosts have specialized support, but intimate knowledge of these powerful ecommerce solutions is a massive plus all the same.

Additionally, they must be able to work well in a fast-paced environment.

More so than other types of sites, ecommerce jobs often require speed when rolling out new features, or else they risk losing customers to competitors. A user can comfortably read two articles on the same subject, but they aren’t going to buy the same product twice.

eCommerce devs can earn anywhere from $70,000 to $100,000 a year

Web Store Administrator

A web store administrator is responsible for the day-to-day operation of an online store. This includes tasks such as adding and removing products, managing customer accounts, and making sure the various components are functioning as they should. 

In order to qualify for this position, a candidate must have experience with ecommerce platforms and various web tools, for example, shopping cart software.

This is among the ecommerce positions where one should also be able to demonstrate strong organizational skills and an understanding of inventory management.

 Additionally, a web store administrator should be proactive and able to work independently to resolve issues as they arise. 

With the right qualifications and attitude, a web store administrator can be a valuable asset to any online business.

They typically earn around $50,000 annually. 

eCommerce Business Analyst

eCommerce business analysts play an integral role in the world of online commerce

 As central coordinators and problem-solvers, they work to analyze data and identify trends that can help businesses optimize their websites and improve their sales performance.

eCommerce business analysts need qualifications and experience in, of course, business analysis.

Naturally, any ecommerce career must be familiar with ecommerce itself and some of the particulars that come with it. How users behave, etc. This is vital to the process of building sales funnels and making the most of other marketing tools.

In terms of pay, ecommerce business analysts tend to earn a very competitive salary. On average, business analysts make an average of $90,000 per year. Things like the scale of their employee may affect this, however.  

Project Manager

eCommerce project managers are responsible for ensuring that online projects are completed on time and within budget.

They work closely with every other profession on their teams, such as developers, designers, and marketers to coordinate the various aspects of a project. 

To be successful in this ecommerce job, project managers must have excellent communication and organizational skills. 

They must also be able to handle multiple tasks simultaneously and maintain a calm demeanor under pressure. Ecommerce project managers typically have a bachelor's degree in management or a related field.

They typically earn a salary north of $100,000 per year.

Customer Service Agent

Customer service agents in ecommerce are the people who deal with customers' issues and queries.

They are responsible for ensuring that customers are happy with the products and services they have purchased and that they can use them effectively.

The job entails dealing with customer inquiries via phone, email, and chat, as well as resolving any issues that may arise. This one is common in the realm of remote ecommerce jobs.

This job is made easier through the use of solutions like a live chat software.

Customer service agents typically earn a salary of $30,000-$40,000 per year. Service agents are often hired from foreign countries to reduce costs.

Agents in foreign lands will likely be paid less than US citizens.

Order Clerk

Being an order clerk is a vital job. In analog businesses, it would be up to an individual to process orders and make sure each part of the process is fulfilled before sending it out.

Automation has now taken over a lot of these responsibilities. 

That doesn’t mean that ecommerce employment is impossible for order clerks, just that it’s easier for them to manage and track orders.

These automations still require monitoring, after all.  This also means that one person can process more orders than ever before, greatly streamlining the ordering and fulfillment process.

Order clerks at big firms can expect to earn about $50,000 a year

SEO Writer

SEO writers are a critical part of the ecommerce ecosystem.

Their main job is to make sure that online shops and stores show up in relevant search results on popular search engines like Google. 

On top of that, they also need to optimize website content for readability and user experience, making sure that customers can easily navigate the site and find what they're looking for.

Successful ecommerce careers in SEO writing, require one to have a solid understanding of writing, certain web design principles, and the use of SEO tools. Having some knowledge of your target industry is essential, too, to write about topics well.

Pinning down the average salaries of SEO writers is difficult.

It varies depending on region, plus SEO writers range from full-time, to freelance. In the United States, the average is around $35,000 a year, while highly specialized writers can make a lot more. 

Marketing Specialists

Marketing specialists in ecommerce are essential for helping businesses to connect with their customers online.

People in this area of ecommerce work are responsible for coming up with innovative marketing campaigns that will grab the attention of potential buyers and turn them into loyal customers. 

This requires a lot of creativity and understanding of consumer psychology, as well as the ability to navigate complex digital platforms and analyze data collected from various sources. 

To succeed in this ecommerce career, you need to have previous experience in digital marketing combined with a strong knowledge of consumer behavior and emerging trends. 

Marketing specialists can expect an average pay of anywhere between $50,000 and $70,000.


Looking back over the past few years, it is clear that ecommerce has revolutionized the way we live and work. 

With more and more products available online, consumers are turning to the digital world for their shopping needs. As these trends have continued, many traditional jobs have started to take on a distinctly digital aspect, and become distinct ecommerce jobs.

For example, formerly analog careers like marketing and design now involve creating content for social media platforms and designing websites for businesses. 

In addition, with the increasing use of augmented reality and other technologies in our daily lives, it seems safe to assume that even more jobs will start to incorporate these elements in the years to come. 

Ultimately, then, it is clear that ecommerce is just the beginning of a major shift into the digital world.

Garan van Rensburg
Garan van Rensburg

Garan is a writer interested in how tech reshapes the environment, and how the environment reshapes tech. You'll usually find him inoculating against future shock and arguing with bots.