Research customer satisfaction, boost employee engagement, and test out concepts with SurveyMonkey’s free survey maker.
What Is SurveyMonkey?
SurveyMonkey is an online survey maker that helps you create and send out a range of different questionnaires. Whether you’re gathering data for a new product or looking for ways to improve your service, it’s a great form creator and survey host.
Plus, you can do it all for free—though the paid plans have more data analysis options.
SurveyMonkey’s basic plan has all the essential free survey tools:
- Unlimited surveys
- Unlimited responses (but you can only see the first 40)
- Ten questions per survey
- Three different collector methods per survey
- Web, social, and pop-up surveys
Plus, you can use the free survey app to create questionnaires on the go.
Upgrade SurveyMonkey’s functionality with one of its premium plans.
The Standard Monthly package is $99/month and includes an unlimited number of surveys, questions, and collectors. You can receive up to 1,000 answers per month and use additional question functions like rating and matrix questions and page skip logic.
Save on your monthly fee with Advantage Annual for $384 per year (which comes out to $32/month.) This boosts your response allowance to 5,000 answers per month and includes premium support (one-hour response times) and even more question options.
Finally, the Premier Annual is $1,188 per year (or $99/month) and has the comprehensive survey builder functionality. It includes all question types, comprehensive analytics, and it’s the only plan to give you direct access to the SurveyMonkey API.
For collaborative survey services, choose one of SurveyMonkey’s company plans. Both have a three-user minimum to get started and no upper limit on who you add.
If your organization is very large, though, consider SurveryMonkey’s enterprise survey software instead. You can get a personalized quote from the sales team.
For smaller teams, you can choose between:
- Team Advantage for $25/user/month, billed annually. It includes basic collaboration and management tools and up to 10,000 responses per month.
- Team Premier for $75/user/month, billed annually, with comprehensive analysis tools, plus premium support and a response allowance of 15,000 answers per month.
SurveyMonkey Best Features
The main perks of SurveyMonkey’s online survey creator include:
- Functional free survey creator
- Affordable premium plans
- Multiple question types and templates
- Advanced analysis features (with the paid version)
- Intuitive user interface
- Beautiful forms that encourage participation
- Advanced compliance options like HIPAA
What We Disliked
Though SurveyMonkey is one of our favorite online survey platforms, it’s not perfect. Most of the analysis tools are premium-only and so are the collaboration features. The free version is also restricted when it comes to the number of questions—you only get ten per survey.
SurveyMonkey User Reviews
SurveyMonkey is well-loved as a free survey tool. Enterprise users also praise it as a great way to make professional surveys and analyze the results. The simple, easy-to-navigate interface helps you create an online questionnaire in minutes—and the beautiful designs are great for boosting participant engagement.
But what about the downsides?
Most users cite the limited free plan as the main disadvantage. Some have also complained that the collaboration function is subpar, though others are perfectly happy with it.
We Recommend SurveyMonkey For...
SurveyMonkey is one of the best free survey tools you can get, creating much more sleek, user-friendly forms than other software. It’s also a reliable questionnaire software for businesses—as long as you’re willing to pay the premium fee for the extra features.