Shift4Shop (previously 3DCard) has had a remarkable record over its 20+ years in the e-commerce world.
The ecommerce software by Shift4Shop has gone through eight different versions with the ninth in the making. It’s safe to say this cart is here to stay.
Let’s see if it lives up to its reputation.
With 200+ built-in features, Shift4Shop has a comprehensive offer.
Features that catch the eye include user-friendly product listings management, unlimited product variations, one-page checkout, coupon management, digital downloads, automatic tax and shipping carrier cost calculation, abandoned cart saver, and much more.
3DCart puts focus on growing your business. Which is why it comes with in-depth marketing tools.
Its claim to be the best storefront software for SEO is solid too. The SEO prompts and pop-ups make it a great learning experience for beginners.
It offers over 200 apps, and the partnership with Zapier adds over a thousand more integrations. Whatever you need, you’re covered.
Shift4Shop is among the best shopping carts for building and growing a business, though it might be overkill if you only have one or two products.
Ease of Use
One drawback of having so many features is reduced user-friendliness.
The admin layout is straightforward as can be. However, the sheer amount of options makes navigation difficult.
It’s a bit like riding a bicycle, really. It takes a few days of practice to get the hang of it.
Once you learn what is what, though, you’ll manage your store with ease.
Shift4Shop offers 41 free themes and 43 paid ones, priced between $149 and $199.
The templates are responsive, and the design is decent.
However, customization is stiff without digging into HTML and CSS. If no template fits your needs, you might need to get a developer to tinker with the design.
Shift4Shop has more default payment processors than any software—over 160.
If you want variety, you’re covered. Chances are you’ll find your favorite processor here.
There are five plans. The pricing goes as follows:
- Startup Store – $19/month
- Basic Store – $29/month
- Plus Store – $79/month
- Pro Store – $229/month
You get a 10% discount if you pay for an entire year instead of paying month-to-month.
You also get 50% off your first payment. If you pay annually, this gives Shift4Shop a very affordable cost of ownership.
The plans differ in their features and the number of staff accounts.
You can discuss adding extra features to your plan. This comes at a higher cost, but it can pay off.
Plans have a revenue cap. Unlike with most carts, though, exceeding the suggested revenue does not bump you to a more expensive bracket automatically. Instead, a company representative contacts you to discuss the plan upgrade in time.
Admittedly, some standard functions are only available as paid apps. It’s worth taking a closer look at the features before getting a plan.
All in all, the pricing is in the low-end of online shopping cart services, though a few carts have cheaper plans.
Shift4Shop (the support page still redirects to the old 3DCart domain) has a comprehensive knowledge base and forum, though a few articles are slightly outdated. You’ll find answers for most problems there.
It also offers 24/7 support via email ticket. Phone support is available with the $29/month plan.
Sales support is supposedly available 24/7 through live chat, but they do not seem to be there at all times.
Ultimately, the support team is good, but the wait times could be shorter. The lack of a live chat is definitely noticeable.
Around the Web
Shift4Shop gets positive reviews from its users. The users praise the features, payment options, and plans.
The users who complain primarily want the dashboard to be a bit more straightforward.
Overall, though, the reviews lean heavily to the positive.