The Best Remote Desktop Software

What Is RemotePC?

RemotePC is a remote access tool that helps you carry your files wherever you go. RemotePC enables you to connect to your PC from anywhere, initiate file or data transfers, and collaborate by inviting an associate to access your computer. This remote desktop application puts into your hands a permanent remote connection.

RemotePC Pricing

Remote PC offers several pricing plans, including Consumer, Soho, Team, and Enterprise. Remote HelpDesk service is included in the Team and Enterprise plan. If you subscribe to the Team and Enterprise plan and the HelpDesk solutions, you also get 24/7 email, chat, and phone support. Lastly, if you subscribe on an annual basis, you can save up to 50%.

RemotePC Best Features

• Easily accessible - Control PC remotely from anywhere, including a browser and with no installation needed. The same goes for the browser log and for navigating the intuitive interface.
• Customizable access - Enables you to either allow one time or unlimited remote connection to PC
• Highly scalable - Add up to 8000 computers with no hardware or software needed
• Resourceful functionalities  - Besides screen sharing, RemotePC offers chat, remote sound and printing, file transfer, drag and drop, whiteboard, session recorded, etc.
• Enables collaboration - Easy to invite collaborators and associates to work together remotely. Smart tools to streamline the process of inviting multiple collaborators
• Strong security - A personal access key adds another layer of security, on top of the TLS v 1.2/AES-256 encryption

What We Disliked

• May not be highly compatible with some devices, such as iPad

RemotePC User Reviews

• On Capterra, RemotePC has a 4.1 rating, users describing it as a remote control software that makes remoting easy.
• Earning a 4.5 rating on G2, RemotePC has the following comments: “cost-effective solution for working remotely from home,” “the most effective remote access platform,” “makes remote connection management a breeze.”

We Recommend RemotePC For

• Gaining remote access for individuals (a free one-user plan for access to one other remote computer) and small- and medium-sized businesses
• Advanced management of computers for enterprises (access to 8000 computers) such as large IT companies

What Is Zoho Assist?

Zoho Assist is a cloud-based provider that allows on-demand remote support sessions. It’s one of the best remote computer access programs that offer instant remote support and unattended remote access. Instant remote support enables MPS or customer support technicians to connect with anyone anywhere with no prior installation. Unattended remote access requires prior installation to connect and work on remote computers.

Zoho Assist Pricing

Remote PC offers a few pricing plans for remote support - Standard, Professional, Enterprise. Zoho also offers subscriptions for unattended access - Standard and Professional. There’s also a 15-day trial.

Zoho Assist Best Features

• Outsourced support - Enables reliable, cloud-based on-demand remote support for your customers
• Smart tools - Screen sharing, session recording, and all the tools required to ensure effective customer support
• Integration-friendly - Integrations to match and support your needs
• Industry-standard security - Security for your data and network privacy
• Easy to use - Access to remote support with a single link 

What We Disliked

• Connection quality may affect usability significantly
• All features may not work properly on all devices

Zoho Assist User Reviews

• 344 users give Zoho Assist a 4.6-star rating on Capterra. They choose Zoho Assist as the best remote control software because it’s a reliable partner that never lets them down. 
• Zoho Assist has a 4.6-rating on G2 as well. Some of the most common comments by users are: “a great remote computer access software during COVID-19 times,” “simple and stable platform, compatible with mobile devices,” “the best remote access software, offering high quality and functionality features.”

We Recommend Zoho Assist For

• Managed service providers (MSP) and Customer Support technicians, as well as other organizations, professionals, and enterprises.

What Is GoTo Pro?

GoTo Pro is a remote management software for small businesses and entrepreneurs. Cost-effective packages are designed to help businesses and individuals to be productive from anywhere and at any time. GoTo Pro allows you to share data and collaborate from all your devices. This remote control PC software also offers security, keeping your data safe. 

GoTo Pro Pricing

GoTo Pro offers a free 14-day trial and three pricing plans - Pro for Individuals, Power Users, and Small Businesses. All plans include the same amount of cloud storage and pretty much the same features - only the number of licenses and computers increases.

GoTo Pro Best Features

• Unlimited access - Unlimited user access with all plans
• Cloud storage - Enables you to access your stored data from anywhere and quickly share it
• Superb support - FAQ, getting started guide, and blog to help you get the most out of the software
• High productivity - Regardless of where you are, you will have access to your data and easily collaborate.
• Essential tools - GoTo Pro offers all the standard remote access tools. 

What We Disliked

• The interface can be more intuitive

GoTo Pro User Reviews

• GoTo Pro has a rating of 4.4 stars on Capterra. Users define it as the best remote desktop software for remote printing, multi-monitor display, and password management. 
• Out of 49 reviews at G2, the rating is 4.5 stars. Users praise it as the “best remote support software for transferring, storing and accessing files,” with an “amazing connection, but lacking stability.”

We Recommend GoTo Pro For

• Graphic and web designers, developers, and anybody else who uses multiple desktops
• IT managers

What Is TeamViewer?

TeamViewer is a remote desktop software that allows remote control for computers, desktop sharing, online meetings, web conferencing, and file transfer between computers. This free remote desktop Windows 10 software is trusted by many users because it offers diverse solutions for various uses ranging from team collaboration to complete remote management.

TeamViewer Pricing

TeamViewer offers a free 14-day trial for personal use and an on-request trial for businesses. You can choose between three pricing plans - Single User, Multiple Users, and Team. 

TeamViewer Best Features

• Widely used - TeamViewer has 400,000 downloads every day, 2.0+ billion devices connected, and up to 45 million devices online at the same time.
• Augmented reality - The software allows you to give directions and guides remotely via visual steps and find solutions easily with the Pilot smartphone app for augmented reality-based remote support.
• Smart support - Besides remote support and remote access, TeamViewer enables smart connections and operations for IoT. It allows you to remotely connect to PC, monitor, manage, and control all your machines.
• Seamless integration - Enables IT infrastructure monitoring, securing, and controlling remotely by a simple integration of TeamViewer remote management.
• Variety of solutions - TeamViewer remote support and access, mobile device support, remote assistance for IoT, remote management, global video collaboration, and many additional integrations.
• Effective collaborations - Enables you to host safe online meetings for effective teamwork with video conferencing, calls, chat, and screen share.

What We Disliked

• Live phone support and email tickets are only available for paying customers.

TeamViewer User Reviews

• At G2, out of 1,894 reviews, TeamViewer has a 4.5-star rating. Users describe it as “ideal simple and reliable software,” “simple and effective screen sharing app,” and even the “best remote PC software flexible to use over many platforms.”
• Capterra gives TeamViewer a 4.6-star rating, with users saying it’s “a life saver that enables you to do something instead of trying to explain something to someone who isn’t a tech savvy.”

We Recommend TeamViewer For

• Personal use because of the TeamViewer free version
• Enterprises

What Is GoToMyPC?

GoToMyPC is one of the remote desktop solutions you can choose if you want to control another PC remotely. You can access your important files and data from anywhere with GoToMyPC. GoToMyPC guarantees increased productivity and security and you’ll also get a quick setup option, great performance, ease of use, and reliability.

GoToMyPC Pricing

GoToMyPC offers a free 7-day trial. You can choose between three subscription plans - Personal, Pro (most popular), and Corporate.

GoToMyPC Best Features

• Enhanced productivity - Having remote access to PCs from your office allows you to work remotely more effectively. 
• Increased security - Enables you to stay secure with 256-bit AES encryption, dual passwords, and end-to-end authentication.
• Editors' Choice - GoToMyPC has provided remote access for more than 20 years and has been optimized continuously.
• Uninterrupted mobility - Mobile device compatibility through remote access apps for iOS, Android, and Kindle designed to ensure full keyboard access, precision mouse control, and screen zoom
• Easy to use - From a simple setup to an easy and clean user interface that’s easy to navigate
• Exceptional reliability - Secure high-speed platform with optimal performance, protecting your privacy

What We Disliked

• Quite costly
• Customer support isn’t easily and quickly accessible.
• The user interface design is a bit outdated.

GoToMyPC User Reviews

• GoToMyPC earned 3.6 stars out of 5 on G2 based on 51 reviews. Users like this remote desktop connection software because it’s a great way to work from home. They’re mostly concerned about the price.
• On Capterra, GoToMyPC has 4.5 stars based on 16 user reviews. Users praise it for the rapid access it offers for them from anywhere.

We Recommend GoToMyPC For

• Small businesses

What Is Splashtop?

Splashtop provides remote access solutions for businesses and individuals. Additionally, Splashtop provides software for remote access and collaborative tools for learning and education. 

Splashtop Pricing

Splashtop offers a free trial of five different subscription-based plans - MirroringPRO360, Classroom Cloud, Remote Lab Access, Remote Access to Workstations, and Remote Support for IT.

The trial and the pricing are available for some of the services. For the other plans, you should contact the support team. The categories’ pricing plans of this remote PC access software allow for anyone to find a suitable solution.

Splashtop Best Features

• Extensive tools - Resourceful features
• Low cost - The category-rich pricing strategy makes it easy for everyone to find a suitable plan.
• Any device compatibility - Available across any device, both static and mobile. Plus, it allows multi-to-multi monitor remote access.
• Drag-and-drop file transfers - Even without active remote access session, it can share files between computers.
• Understandable security options - Provides full control while allowing flexibility. Enables organizations to meet stringent legislative and compliance regulations.

What We Disliked

• Although remote access is available on any device, not all features are accessible. Whiteboard, for example, is only available on iPad and Android devices.
• Uses a server app for the device you want to gain access to and a control app, which you have to install on devices you want to view from.

Splashtop User Reviews 

• Out of 287 reviews on Capterra, Splashtop has gained a 4.8-star rating. Users say it’s the best remote access software for anyone who needs to remotely access their work or home computers. 
• At G2, Splashtop has 231 reviews, giving it an average rating of 4.8 stars. Users describe it as “excellent and also a less costly alternative compared to other remote desktop options.”

We Recommend Splashtop For

• Businesses and individuals
• IT and support teams

What Is ConnectWise Control?

ConnectWise Control provides remote control and remote access software solutions. It allows endpoint management, screen sharing, unattended access, and monitoring.

ConnectWise Control Pricing

ConnectWise Control offers trials of two software solution plans - ConnectWise Control Support and ConnectWise Control Access. The Access package is priced per the number of computers you need access to. The plans are paid annually and monthly.

ConnectWise Control Best Features

• Flexible pricing - The different plans are designed to accommodate various user needs.
• Secure access - The security methods ensure your connection is safe from cyberthreats.
• Reliable connection - Allows you to connect immediately from anywhere at any time
• Ease of use - The software is designed to provide an effortless user experience.
• Advanced reporting - Simple reporting with insightful business metrics presented clearly and concisely.
• Management-friendly - Enables efficient endpoint monitoring and maintenance, as well as organizational and filtering tools for priority identification.

What We Disliked

• Slightly pricey
• A bit unintuitive

ConnectWise Control User Reviews 

• Out of 410 reviews on G2, ConnectWise Control has a 4.7-star rating. Users say it’s a “great way for remote access” and “the best remote desktop app, but [with] the worst support,” and “the best remote desktop control option.” On Capterra, the ranking is the same as on G2, earning 4.7 stars.

We Recommend ConnectWise Control For

• Help-desk and providing on-demand remote issue resolution
• Delivering superior service without disrupting the end-user
• Internal IT, POS, Remote Workforces, and Managed Services

What Is SolarWinds Dameware?

SolarWinds Dameware provides on-premise and cloud remote support tools for basic end-user support and IT troubleshooting. This remote access tool has powerful remote-access capabilities and systems-management tools and security with multi-factor authentication.

SolarWinds Dameware Pricing

Dameware Mini Remote Control starts at $209, Dameware Remote Support starts at $316, and Dameware Remote Everywhere starts at $400.

A 14-day fully functional trial is available for all three. When you first log in, you’ll be given a chance to extend the trial to 90 days. Connecting to mobile devices is only possible with Dameware Remote Everywhere.

SolarWinds Dameware Best Features

• Security and encryption - A variety of security and encryption features to help you comply with security guidelines
• On-premise and cloud - The software is available in different product packs, some of which are completely cloud-based.
• Multiple language support - This is a unique feature for remote desktop solution providers.
• Additional integrations - Help Desk Software and Service Desk
• Customized branding
• Plentiful tools - An abundance of remote access and control tools

What We Disliked

• A bit pricey
• No seamless operations
• Customer service support is not that great

SolarWinds Dameware User Reviews 

• The rating for SolarWinds Dameware on G2 is 4.2 stars. Users describe this remote viewing software as “friendly and easy to use,” “great application for remote help,” “remote support made easy.”
• Dameware’s ranking at Capterra is an average of 4.6 stars out of 222 user reviews. The award-winning SolarWinds Dameware software is ideal for accelerating IT remote administration tasks.

We Recommend SolarWinds Dameware For

• IT professionals who provide support for computers and mobile devices in large quantities across multiple operating systems
• Businesses with large IT networks that need enterprise-level features

What Is Parallels Desktop?

Parallels offers a variety of software solutions for remote access to any device with various operating systems, including Windows, Mac, iOS, Android, Chromebook, and Linux. It’s a great solution for running Windows apps on MacOS and Mac on Windows. 

Parallels Desktop Pricing

Parallels offers three licenses - Home Use ($79.99), Parallels Desktop Pro Edition for developers, testers, and power users ($99.99/yr), and Parallels Desktop Business Edition for use in work settings ($99.99/yr).

A free 14-day trial is available for all solutions. There’s separate pricing for upgrading an existing license. 

Parallels Desktop Best Features

• Mass deployment - Quickly scale your IT infrastructure. The architecture enables organizations to quickly adapt to workplace changes and to new applications or desktop types.
• Centralized management - Allows managing large groups of computers with any operating systems.
• State-of-the-art security - Enables you to protect your assets from data leakage and malicious activity
• Powerful tool boxes - Seamless cross-platform access and use of applications.
• Flexibility - You can choose to use your preferred operating system (Mac, Windows, Linux, etc).

What We Disliked

• Similar products are open source and free to use.
• The software is subscription-based, unlike competitive solutions that offer products for a one-time cost.

Parallels Desktop User Reviews 

• On G2, users rank Parallels Desktop as the best remote desktop for Mac, giving it a 4.4-star rating. They say it’s an “easy way to run Windows on your Mac,” an “extremely valuable tool for Mac-based businesses,” and a “brilliant performance virtualization tool.”
• Parallels Desktop also has a 4.4-star rating on Capterra.

We Recommend Parallels Desktop For

• Businesses or individuals who want to get a seamless delivery of virtual applications and desktops to any device.