Dashlane Review - Web-first Password Management
Updated · Oct 20, 2022
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- Good autofilling
- Dark web monitoring
- Military grade encryption
- Master password recovery
- Shaky web app
Whether you’re using the internet for pleasure or work, you’re probably juggling a set of passwords or reusing the same one. The first option is tiresome, but the second is dangerous for your online security.
Luckily, there’s a solution.
Join us as we look at one of the best options in our Dashlane review below.
We walk you through the software’s capabilities, outline its strengths and downsides, and even present a few alternatives to help you choose.
What Is Dashlane?
Dashlane is a password manager that creates strong passwords and then securely stores them for you to use at the click of a button. It has additional features, such as a VPN for extra protection and dark web monitoring to alert you if your information has been leaked.
Most password managers offer a desktop app and an accompanying browser extension, but Dashlane has decided to shake things up. It’s shifting to a “web-first” format with an all-inclusive browser extension.
The rollout is still underway in 2022—more on this throughout our Dashlane review.
Dashlane Best Features
We start by looking at some of Dashlane’s best features before covering more details about its setup.
With support for desktop, browser, and mobile, plus the current restructuring toward a web-first format, not all features are available for all versions at the time of writing this Dashlane review.
Dashlane uses AES-256 military-grade encryption to protect your passwords.
It offers three options for key derivation—Argon2d, PBKDF2 200,000, and PBKDF2 10,304 for older devices.
For the time being, you can only change the method through the desktop app.
All Dashlane services run on a “zero-knowledge” architecture. This means Dashlane doesn’t know what you’re storing in your account, adding an extra layer of protection.
That way, the company can’t be forced to hand over information about you to governmental agencies or have it stolen by hackers.
Speaking of privacy, Dashlane includes an onboard VPN for the desktop and mobile apps in the premium plans and up. It’s provided by Hotspot Shield.
Don’t get too excited, though—you won’t be unblocking foreign Netflix libraries. It’s a basic VPN configuration to protect your information on Dashlane when you connect to public WiFi sources.
Dark Web Monitoring
Identity theft has leveled up. Stolen logins are being sold on the dark web daily.
On Dashlane premium accounts and higher, you can activate dark web monitoring to scan known dark web markets. You do this by inputting your email address—it’s very quick and easy to set up.
Dashlane will tell you if any accounts associated with that email have been compromised and then suggest necessary action.
Check out our detailed guide on how to protect your online identity to see what else you can do to prevent and mitigate the effects of identity theft.
Dashlane allows password sharing with limited or full rights. The former option will keep the actual characters of the password secret from the person you shared it with.
The latter will reveal the whole password and allow them to edit and change permissions.
All Dashlane plans come with access to the “password health” center.
t’s an analytics tool with which Dashlane reviews all your stored information and gives you a percentage rating, indicating how “healthy” your pool is. It looks at how many passwords are weak, reused, or compromised.
Make use of Dashlane’s password generator to replace unhealthy passwords with newer strong ones.
A chain is only as strong as its weakest link. What good is having a password manager if anyone can slip in if they somehow get your master password?
Dashlane minimizes potential problems with two-factor authentication. You can set it up with your mobile so that every time you log into your account or add a new device, you’ll have to verify your identity via your phone personally.
With most password managers, you start the setup by downloading the desktop app and going from there. With Dashlane, it’s different. As we mentioned, it’s shifting to a “web-first” format, so you start by downloading the browser extension and then the desktop app.
The extension is still being polished, so we at Web Tribunal mostly used the Dashlane web app for this review.
Dashlane’s password management process is very straightforward—it’s easy to create passwords, change them, and capture existing ones.
Password synchronization between devices is available for paid plans.
Dashlane can generate a password between four and 40 characters. You can create complex passwords by mixing letters, numbers, and special characters.
The password generator provides a rating for each password, deeming the best one “bullet-proof.”
Capturing existing login information is simple.
All you have to do is activate the Dashlane browser extension and log in to an account. Dashlane will then offer to save the details.
You can also manually add login information from the passwords section of the app.
If a password is suboptimal, changing it is just as simple as the previously described processes. Just select it in your menu and click on the change option.
This will take you to the website concerned, where you can allow Dashlane to suggest a new password.
The Dashlane autofill services aren’t just limited to login credentials. You can also store and fill in your credit card, banking, delivery information, and identity documents.
The login autofill works great, but because websites often differ for more advanced forms, you may sometimes encounter some minor hiccups.
As we discussed, you access your account through a master password known only to you. The software adds an extra layer of protection with two-factor authentication in case that password is compromised.
What happens in the case of an emergency, though?
Account recovery is possible by submitting a request from a verified device. You can also set up an emergency contact that can gain access to your account in case your access is limited.
Dashlane on Desktop
In this part of our Dashlane review, we explain how to use the software on different platforms.
The desktop app is on its way out, but you still need it during this transitional period—it’s the only way to alter advanced settings.
However, it doesn’t give you access to other features like the family dashboard and autofill corrections.
Dashlane for Windows
The Windows desktop app is solid—we didn’t notice any performance issues during our testing. Although it will become obsolete soon, for now, the desktop app is still useful.
Dashlane for Mac
The Mac desktop app not only performs well but looks good, too, with that minimalist style Apple enthusiasts love.
You can access it from the app store.
Dashlane on Mobile Devices
Dashlane is available for both Android and iOS. You can activate the VPN on your mobile, but it can be a bit inconsistent.
A huge benefit of the mobile version is that it supports biometrics, so you can log into Dashlane with a fingerprint or face scanning.
This boosts the Dashlane ratings of the apps on the respective stores and makes it a preferred choice for many users.
Dashlane for Android
The Dashlane Android app holds a 4.6-star rating.
It autofills the passwords you have in your pool, but you can also choose to pause this option for periods of time if need be.
Dashlane for iOS
The Dashlane iOS app holds an even higher rating of 4.8 stars. This version doesn’t just stop at your mobile, though.
You can log in to Dashlane from your Apple Watch if you’re running the Safari browser extension.
Dashlane on Browsers
The browser extensions are extensive and keep growing, as they’ll soon be the primary platform of the software.
Dashlane on Safari, Chrome, and Firefox are all pretty similar in terms of operation, with slight aesthetic differences.
The quick menus give you access to your vault, the password generator, website-specific settings, and, of course, the web app.
Unfortunately, they can be a bit flimsy, with the overlays flickering sometimes or not responding immediately to input. For now, it’s best to have the desktop app as well.
Dashlane on Microsoft Edge is more formidable, relying less on the desktop app for advanced settings adjustment.
What We Disliked
A lot of the issues we encountered while testing the service are already on their way to being fixed.
Still, we want to give you the whole picture so that you know what to expect in the short term.
Dashlane’s Current State
Using Dashlane isn’t as seamless as we’d like at the moment.
To take full advantage, you have to click back and forth between the browser extension and desktop app.
The same stands true for other services too, but to a lesser extent. This is partly due to the current changes Dashlane is undergoing, but it can still be quite annoying.
As Dashlane reviews and integrates user feedback, you can expect improvements.
No Offline Storage
Unlike some password managers, Dashlane doesn’t allow you to save your passwords offline because of its shift to a web-first format. All your data is stored in the cloud.
This doesn’t matter much for casual use, but it’s sure to be a point of contention for serious infosec-minded users.
Plans & Pricing
Dashlane has four home and two business packages. If you select annual billing, you get a Dashlane discount of up to 20% for home plans.
It allows for one device and up to 50 passwords. You can also share passwords between five other accounts. Only the most basic features are present, with autofill and password generation being the main points.
This is the cheapest Dashlane price plan. It allows for two devices and unlimited passwords and sharing. It also lets you keep secure notes.
If you want all the features discussed above, this is the plan for you. You can use it on an unlimited number of devices. You also get dark web monitoring for five email addresses, secure file storage, and VPN.
This is a bundle plan that offers everything in the premium package but for up to six users.
The Dashlane cost of this package is perfect for multiple users and businesses. The plan gives each user a personal premium account. It also provides support for company and team management in the form of shared controlled password pools.
This package is essentially the same as the Team Plan. The only differences are that each user gets a family account and the team features get extra security, such as single sign-on.
Dashlane Customer Support
Dashlane offers assistance via email and LiveChat. Unfortunately, we were unable to connect to an agent over chat. Instead, we got a chatbot that redirected us to the email ticket system.
The email response was quite slow, but Dashlane did explain that it's currently experiencing a high volume of requests and thanked us for our patience.
Wait time aside, the support staff was helpful and answered all of our questions in a personable manner.
Dashlane User Reviews
To get a better feel of the service, we checked out numerous Dashlane reviews by users online.
The company holds a 4.5-star rating across G2, Capterra, and Trustraidus. Customers appreciate the password-sharing feature, secure storage, and especially the dark web monitoring tool.
Some people reported having autofill issues like inputting incorrect info or automatic activation of the service when it’s turned off. Other users complained about the lack of analytics, such as a tally of login failures and others.
The average Dashlane review on Reddit mentions the less-than-desirable effects of Dashlane’s shift to a web-first format like the fragmented state of the service.
But as we mentioned, such inconveniences are supposed to be temporary.
Is Dashlane Worth It?
With a free plan that will give you everything you need as a start and paid plans for a few dollars a month, Dashlane is definitely worth it.
It’s a convenient way to manage, create, and store passwords while taking advantage of the additional online security of features like dark web monitoring and the VPN.
The only downside is that the service is currently undergoing a format change, so certain features are split between the web app and the desktop app.
If you’re not sold on Dashlane, consider some of its competitors.
Dashlane vs LastPass
LastPass is cheaper than Dashlane, and it has a more generous free plan.
However, Dashlane is the more advanced service, offering better dark web monitoring, as well as a VPN, which LastPass lacks.
1Password vs Dashlane
Dashlane is the stronger service overall, but 1Password’s all-inclusive plan is slightly cheaper.
1Password doesn’t offer a free plan, but it is a good choice if you travel a lot. With the Travel mode setting, you can lock certain password vaults while you’re on the go.
Dashlane vs Roboform
The difference between Roboform and Dashlane comes down to simplicity.
Roboform is easier to use with multi-year plans that reduce the price. It’s the better choice if you’re not that tech-savvy and just want some basic password management.
Dashlane remains one of the best password managers out there.
We hope our Dashlane review for 2022 has given you a good idea of everything this service has to offer.
Its strength isn’t just in its ability to create and manage passwords. It also protects you from external threats through its VPN and dark web monitoring services.
Dashlane is safe to use. It’ll help you create and manage passwords, plus it has two-factor authentication to protect you from dangers such as keystroke logging malware. With it, you can be sure nobody will break into your account.
Dashlane is very secure. It uses military-grade encryption to protect your data. It also runs on zero-knowledge architecture, so not even Dashlane knows what you’re storing.
Dashlane is currently shifting to an all web-based app accessed via a browser extension. There are also mobile versions available for Android and iOS.
It’s not impossible for Dashlane to be hacked, but with the level of encryption it utilizes, even a hack won’t threaten the data you have stored with it.
Dashlane has a free plan that supports one device. There is also a range of paid plans. Please see the full pricing plans list in our Dashlane review above.
Branko is a round-the-clock tech geek and loving it. His ideal vacation destination is the Akihabara District (or really any place he can take his computer). If there’s a server out there, count on him to find out what it’s made of… and tell you all about it.
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