1Password Review - Robust Business Password Management
Updated · May 24, 2022
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- Travel mode
- Shared vaults
- 1Password Watchtower
- Two-factor authentication
- No free plan
- Desyncing between some apps
With more people working from home, business systems start spanning the globe and online security becomes an even greater concern. A safe way to manage login credentials and guard against ID theft is a must, whether you’re an individual or part of a team.
That’s where password managers come in. Join us in our 1Password review as we look at a solution that works no matter the size of your operation.
What Is 1Password?
1Password is a password generator and management system that allows you to create complex passwords and store them securely.
It has a few features that separate it from the pack, such as its “travel mode,” new “Secrets Automation,” and its low-tech approach to account recovery.
When you’re all set up, the one thing you have to remember is your master password—the software will take care of the rest.
1Password Best Features
To kick things off, we’ll look at the key 1Password services.
Each one of them has something that helps distinguish this solution from the other apps for password management out there.
The passwords you create are stored in vaults. These are either private, meaning exclusively for your use, or shared. You can have multiple vaults with different types of permissions for all team/family members.
One aspect we found particularly convenient during our 1Password review process is how easy it was to move information between vaults - this password manager has married ease of use and security in a spectacular fashion.
We were able to simply click and drag passwords out of one and into another.
You can also share 2FA auto-fills with others from your account.
But more on that soon.
It’s becoming increasingly common for border searches during travel to go beyond physical inspections. They could include the searching of laptops and mobile devices too.
Not only is this invasive, but it poses a risk to journalists or activists carrying sensitive information as well.
For a very reasonable fee, 1Password can mitigate these risks. The Travel Mode feature allows you to mark vaults as being “travel safe.” When this mode is active, “unsafe vaults” will be removed from your device.
That way, any sensitive credential they may contain will be out of reach if you’re forced to input your 1Password master password and unlock the app.
While 1Password doesn’t like the term dark web monitoring, that’s exactly what Watchtower is, plus more. In partnership with “Have I Been Pwned,” 1Password checks dark web databases to see if any of your credentials have been compromised.
It also warns you of any data breaches related to your accounts so that you can take steps to ensure the safety of your information.
Watchtower also works as a password health checker. 1Password reviews your pool of login credentials and tells you which ones are optimal, reused, weak, or compromised.
One of the biggest vulnerabilities in online security is the human element. 1Password works to reduce the risk by managing your data for you.
The Emergency Kit is a way for you to regain access to your 1Password account or allow someone else in should something happen to you.
While services normally have a timed request system in place, 1Password’s solution is decidedly low-tech and, if used correctly, more secure.
1Password’s Emergency Kit comes in the form of a downloadable PDF for secure storage offline. You can either print it—recommended—or keep a digital copy.
The kit contains a unique security code and a QR code that can be used to verify new devices. There’s also a block in which you can write your master password for 1Password if you run into problems.
Two-factor authentication (2FA) is an extra layer of protection. To access an account protected with 2FA, you need your password, plus a timed one-time pin (TOTP).
That way, even if someone has one of your passwords, they won’t have your TOTP, so your account will be safe.
1Password allows you to set up TOTPs that will autofill along with your login information. This gives you the protection of 2FA without the extra legwork.
The “Secrets Automation” is a 1Password pro tool for businesses.
It’s a new offering and comes from a merger between 1Password and SecretHub. The Secrets Automation protects infrastructure secrets like API tokens, certificates, and app keys.
It automatically shares these credentials with approved linked services your company uses.
With this automation, 1Password is extending protection beyond your company’s passwords and to deeper levels of its infrastructure.
It’s available for $29 per month.
1Password is simple enough to set up. You start by creating an account before moving on to download the app.
We were happy to discover that the stack of information we needed to input had been automatically filled in when it was time to access the 1Password app for our review.
Another pleasant surprise was that the software allows you to download a simple companion extension or 1PasswordX. 1PasswordX is a more advanced extension that can operate without the desktop app.
We’ll get into more details in the upcoming sections of our 1Password review.
While 1Password’s focus is on passwords, it also lets you save information like credit card details, identity documents, and even licenses.
You can use the software to generate new passwords and input your existing ones.
Using 1Password to generate a password is easy and secure. As a default, it’ll create complex passwords with letters, but you can choose to have numbers and symbols included too.
The generator will rate the password to indicate its strength and then, of course, save it, so you don’t have to remember it.
If you want to create “double blind” passwords, you can even let 1Password save a generated password, then modify it and submit it to the account concerned.
Passwords can be captured in three ways—manually, via importation, and “as-you-go.” To add them manually, you can enter passwords one by one.
Keep an eye on the 1Password ratings to know how strong each one is.
For a full import, you can add a list in the form of a CSV file. Then label each column to match the info to autofill categories.
With “as-you-go,” you can save your login info for various accounts.
This takes longer, but it’s the least amount of work if you want to collect all your passwords at your leisure.
To change weak or compromised login credentials, you can sign in to the account and let 1Password generate a new password.
Old user identification information is automatically backed up and can be recovered for up to a year after it’s been replaced or deleted.
Our experience with 1Password’s autofill was seamless.
It is mainly intended for logins, but it can handle advanced forms well, too.
For the best results, make sure to accurately tag info blocks in your templates. A normal info block would be where you place your username or password, but some specialized forms may require your social security number, for example.
As long as 1Password knows where to put what, the experience is a breeze.
Security is everything. What good is a password manager if just anyone can get access to your account?
1Password is encrypted with military-grade 256-AES encryption, the highest industry standard available.
Say someone were to get their hands on your data—it would be useless to them because 256-AES is, for all intents and purposes, unbreakable.
To access your account, you need your master password and to verify the device you’re using with a security code. This is how 2FA is implemented for your 1Password account at large.
Even if someone gets your master password, they won’t be able to access your account without the second-factor security code.
If you are unable to access your account, as we mentioned earlier, your go-to tool is your Emergency Kit.
For the best protection, you should store it as a paper copy in a place where you or someone you trust can reach it.
Given how important it is, setting up your Emergency Kit should be the first thing you do when you start using 1Password.
1Password on Desktop
As with most password managers, the desktop app will be the primary way you access the software… for now.
More online password manager services seem to be switching to a web-first approach. Below in our 1Password review, we examine that process in more detail.
1Password on Windows
The Windows app is simple to set up and works well. We experienced no problems while testing it. We were pleasantly surprised to discover that you can set up the Windows Hello biometric login to access 1Password.
Not all people are satisfied by it, however. For example, in one 1Password Windows review, the user mentioned that the UI is not as sleek as that of the Mac app.
Then again, that holds true for many apps.
1Password on Mac
The Mac app’s performance is quite similar to that of Windows.
Looking at the software’s user base, it seems to be the most popular desktop choice.
1Password on Chromebook and Linux
While Chromebook and Linux have supported desktop apps, 1Password recommends using the new browser extension 1PasswordX instead.
It’s possible this indicates a broader shift by the service to a web-based format like some other password managers did.
1Password on Mobile Devices
The mobile versions of 1Password offer all the functionality of the desktop apps, with one exception. There’s no Watchtower support for mobile at the moment.
We recommend you use a desktop or browser app for admin tasks to make sure your passwords are in tip-top shape for mobile usage.
The iOS app is extremely smooth. It has a 4.4-star rating on the Apple store, so it appears we aren’t the only ones who think so.
Apart from the Watchtower, all other 1Password services are provided, including the biometric login with fingerprint and face scanning.
Password synchronization is seamless between devices.
The Android app has a rating of 4.2-stars on the Google Play store.
The app works well.
You can even use 1Password in conjunction with other apps on your Android phone or tablet with the split-screen mode.
1Password Browser Extensions
1Password’s best extension is 1PasswordX, which can operate without the desktop app.
For the time being, 1Password on Safari doesn’t support 1PasswordX. You can still use the extension with this browser if you download the 1Password 7 version, though.
For our review, we tested 1Password for Microsoft Edge and Chrome. Both the basic and X extensions work well.
If you want a lightweight experience, X is preferable. But the standard version is, too, if you like to keep it traditional.
We found ourselves sticking with X for the most part.
But that’s not all!
We were surprised to discover 1Password supports Opera and even the controversial newbie browser Brave.
What We Disliked
Seems good so far, right?
Well, we reached the part of the 1Password review where we do some complaining.
Let’s see what the app’s biggest downsides are.
No Free Version
While a free trial is available, there is no free version. That’s unfortunate, as it can be a barrier for entry to the service for some people.
Plus, nearly every one of the company’s competitors has a free plan.
Desyncing Issues Between Browser and App
While syncing was solid between devices, particularly iOS devices, we did experience some issues with the 1Password extensions and desktop apps.
A simple solution to this, however, is to make use of the 1PasswordX extension.
1Password Price Plans
Although it has a few plans, they generally differ by volume more than features.
Each plan comes with at least 1GB of secure online storage.
This plan includes all features we discussed so far, except shared vaults.
This package has everything mentioned above, with limited permissions for up to five family members. More can join for a dollar each.
This plan is available for up to five users. Along with everything from the previous packages, it includes company-wide 2FA capability.
This subscription is available for up to 20 users, offers 5GB of secure storage, and free family accounts for all team members.
This plan packs a range of 1Password pro features and is perfect for big businesses. You can get a quote by contacting 1Password.
At the time of writing, no 1Password discount is available.
We at Web Tribunal interacted with 1Password mainly over email, but live chat and Twitter support are available too.
1Password service agents were quick to reply, with the average response time being about 15 minutes.
The answers were always friendly and provided in-depth information to all concerns or queries we had.
1Password User Reviews
1Password has quite a reputation. The service holds a 4.5-star rating on G2, a 4.6-star rating on Trustradius, and a 4.7-star rating on Capterra.
Users praise how easy the service makes password change, generation, and management.
A few customers mentioned that sometimes browser extensions need to be reinstalled after updates, which can be tiresome. Still, complaints are very few and usually concerning minor issues.
For our 1Password review, we checked Reddit too.
We discovered the company’s subreddit is very active, with a big community and even 1Password employees engaging in the discussion.
Is 1Password Worth The Cost?
At $2.99 a month for a starting plan and with all the protection it provides, 1Password is definitely worth it. It performs particularly well on Mac and iOS.
And how much is 1Password Premium? The price is very reasonable, considering you get unique features like the travel mode—a big plus for frequent flyers.
The only downside is the occasional syncing issue between desktop and browser, but the availability of 1PasswordX mitigates it.
If you’re not sold on 1Password, consider some of the other best apps for passwords.
1Password vs Dashlane
Unlike 1Password, Dashlane does have a free plan. However, if you’re planning on paying, 1Password’s packages are cheaper and more inclusive.
While Dashlane is perhaps the best password manager in 2022 overall, 1Password’s travel mode puts it a notch higher for those that are on the move frequently.
1Password vs LastPass
1Password and LastPass are both great password managers for businesses.
LastPass’ business plans are slightly cheaper than 1Password’s, plus its pricing model is more straightforward.
On the other hand, 1Password does offer the Secrets Automation, which is excellent for highly technologized companies.
1Password vs RoboForm
Roboform is simpler to use than 1Password. It’s also cheaper, with multi-year plans that work to deliver it for a low price.
It’s the better choice if you’re not that tech-savvy and just want some basic password management.
Conversely, 1Password wins if you’re more tech-inclined or are planning to use the password manager for groups.
Our Final Verdict
All that’s left to say in our 1Password review for 2022 is that it’s a great password manager.
Its travel mode is a standout feature and its low-tech approach to account recovery gives a level of unique protection that can’t be found elsewhere.
With its recent rollout of the Secrets Automation, 1Password is an excellent choice for businesses of any size.
1Password is very safe to use. To access it, you need a master password that only you know. The company makes sure no one else will get into your account except you or an emergency contact of your choice.
1Password uses industry-standard military-grade encryption to protect your data. If someone were to siphon data, it’d be useless to them.
In theory, any online source can be hacked, but that has never happened to 1Password. And even if it were, its level of encryption ensures hackers couldn’t do anything with the stolen data.
No, but a 14-day free trial is available. For the full pricing plan list, please check out our 1Password review above.
While the service starts at $2.99 per month, it may be possible to score a 1Password premium discount, as a number of third-party services often offer these. Keep a lookout.
Branko is a round-the-clock tech geek and loving it. His ideal vacation destination is the Akihabara District (or really any place he can take his computer). If there’s a server out there, count on him to find out what it’s made of… and tell you all about it.
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