You can contact CoSchedule’s customer service through several channels. For starters, you can submit a ticket through the contact form in the ”Support” section.
Alternatively, you can message the team using the live chat at the bottom-right corner of the website. If you have a question about pricing, you can get in touch with the sales team.
But what sets CoSchedule apart from its competitors is its informative knowledge base. It offers extensive guidelines on essentially every one of its functionalities. We were truly impressed with the comprehensiveness of this content.
To see if other users shared the same sentiment, we looked for CoSchedule software reviews online. We found mostly positive comments about customer support in general.
But how fast, knowledgeable, and polite are CoSchedule’s reps? To check that, we sent them an email asking if CoSchedule has a mobile app.
The rep who responded was very friendly and professional. They answered affirmatively and explained how we could optimally use the app.
Overall, the interaction with CoSchedule’s support left us with a very positive impression.
Ease of Use
Being based on Agile methodologies, CoSchedule has a very streamlined and intuitive design. Its tools have a modern look, and the visuals are comprehensive.
Navigation is also a breeze, thanks to the large number of CoSchedule integrations with highly-relevant and frequented apps. Plus, you can access all features in a few clicks, and the interface is clutter-free and clear.
Now, when it comes to the official website, things are not entirely perfect. For instance, pop-up windows with promotional content appear on the screen blocking the view every few minutes.
This can get quite annoying, especially as you spend more time on the website.
Apart from that, CoSchedules creates a pleasant and user-friendly experience. This is true for the actual software, as well as for the company website.
CoSchedule User Reviews
Next up in our CoSchedule review, we investigate the service’s reputation by scouring specialized platforms and Reddit threads.
The marketing management service boasts a 4.5/5 rating from G2, aggregated from 139 reviews. Some users feel that CoSchedule’s primary advantage is efficiency: ”It feels ‘purpose-built’ in a way the other tools don’t.” However, the same customer also mentions a major downside: ”It lacks the ability to incorporate key non-publishing content milestones.”
On Capterra, CoSchedule enjoys a 4.4/5 rating. There, the two main points of praise are the software’s marketing calendars and the 14-day free trial.
There are also a couple of CoSchedule reviews that showcase the service’s weaknesses. These are mainly its steep prices and clunky list management.
And what do end-users on Reddit have to say about CoSchedule?
Although user opinions there are scarce, the customers that did leave a comment there seem to love the service.
Here’s an extract from a typical CoSchedule Reddit review: ”Was super happy about it, as I could solve almost any problem I had in my team in terms of project overview; client feedback & collaboration and integrations with other tools.”
Is CoSchedule Worth It?
CoSchedule is an all-in-one solution for marketing campaigns. It completes its project marketing functionality with calendar management, content and asset organization, and social media promotion features.
So, who can benefit from its solutions? Solopreneurs, small teams, big corporations, and marketing agencies are all happy to use CoSchedule’s services.
That said, the CoSchedule project marketing tool has its downsides, like the somewhat steep pricing and lack of budget management and time tracking tools. Plus, it’s not the best collaboration software in terms of communication channels.
Still, it is an extremely powerful and reliable weapon to have in your arsenal.
However, if your goals don’t include increased social media engagement and conversion rates, you might be better off searching other apps.
Check out our top project management software list for inspiration.
To give you a wider palette of options, we compared CoSchedule to three of its most renowned alternatives.
CoSchedule vs Asana
CoSchedule is mainly focused on marketing projects and scheduling social media campaigns. Asana specializes in a slightly different area: task management and dependencies.
They are both very effective in what they do. Plus, they both have Android and iOS-optimized apps.
CoSchedule vs nTask
The biggest difference between these two is the pricing.
CoSchedule’s prices start at $29 per seat per month. nTask, on the other hand, offers a free package and a free trial. Better yet, it charges a monthly fee of $2.99 with its Premium plan.
From a functionality standpoint, nTask is more suited for ongoing task management. Meanwhile, CoSchedule opens the door for advanced marketing.
CoSchedule vs Paymo
This alternative to CoSchedule provides features that its counterpart completely lacks. For instance, Paymo offers invoicing and billing tools. It’s also better at analysis and reporting.
CoSchedule earns extra points in this project management software comparison with its highly-praised calendar views.
With tens of thousands of customers in over 100 countries, CoSchedule is among the most popular marketing management platforms. It offers unique features to streamline your campaign and facilitate coordination.
These include calendar views, social media publishing, content organizers, and even some performance tracking tools, among others. Plus, with the CoSchedule mobile version, you can handle all operations on the go.
That said, there’s room for improvement, especially in the reporting and budgeting departments. Still, after conducting thorough research and reading numerous CoSchedule reviews, we can say its pros outweigh its cons by a lot.