If you frequently order food, then you’ve definitely heard of DoorDash—the app that makes deliveries happen. Since 2020, when remote work and stay-at-home trends soared, food delivery services have been thriving.
Moreover, according to key DoorDash statistics, the numbers will keep on growing in the future as well.
So, even if you are first hearing of the delivery company, read further to learn more about one of the fastest-growing US businesses as well as industries in recent times.
DoorDash is quite dominant in the US food delivery market, so researching and gathering the top DoorDash facts you shouldn’t miss wasn’t hard at all. Let’s check them out!
The Fastest Doordash Facts That Stand Out (Editor’s Choice):
- DoorDash revenue growth was up by 241% in 2020.
- DoorDash earnings in 2022 have reached $2.9 billion.
- Up to 340,000 restaurants are available on DoorDash.
- DoorDash delivered up to 816 million orders in 2020.
- The company made its first delivery on January 12, 2013.
- They received 329 million orders just in the first quarter of 2021.
- The company operates in more than 4,000 cities in Canada and the US.
- There are 2 million dashers (DoorDash couriers) employed in the company.
Doordash Demographics
1. The number of DoorDash drivers (Dashers) was 2 million in the first quarter of 2021.
(Source: Backlinko)
After all this info, now you must be wondering how many DoorDash drivers there are. Well, the number is constantly changing as they keep on growing on par with the company’s persistent growth.
Since DoorDash is now available in 7,000 cities across the US, Australia, and Canada, it has been continuously requiring more and more dashers. Some of the benefits workers get if they sign up for a dashing experience are: earning extra money, choosing your own hours, freedom to dash anywhere, easy to get started, receiving deliveries right away, clear and concise pay model.
2. DoorDash has 57% of market share across the US in May 2021.
(Source: Earth Web)
DoorDash stats clearly show the company is dominating the United States online food delivery market. Behind them is Uber Eats with 22% market share.
DoorDash statistics by city are also quite interesting and telling. The company is the market leader in San Francisco with 74%; it’s also quite popular in: Dallas-Fort Worth (56%), Phoenix (53%), Los Angeles (44%), Boston (35%), Houston (64%), and Philadelphia (54%).
3. As of December 2020, DoorDash’s number of employees is 3,886.
(Source: Earth Web)
Keep in mind that the September 2020 DoorDash employee count was 3,279. This points to an increase of 607 employees in less than 3 months! DoorDash workers are well paid, too—employee salaries vary between $171,000 and $175,000.
4. DoorDash is second on the list of most searched food delivery services from February to April 2020.
(Source: Statista)
The average number of monthly searches for DoorDash was 3.35 million in February and 5 million in April 2020. The total number of searches during this period reached 7.48 million.
5. DoorDash offers 3 different collaboration packages you can choose from.
(Source: DoorDash)
The first partnership plan, called “Basic,” offers 15% delivery and 6% pickup commission. It also includes reliable and fast delivery with DoorDash.
The second one (“Plus”) ups DoorDash’s offer with 25% delivery and 6% pickup commission. It also includes all the perks the previous plan has and adds access to high-value customers with DashPass and a bigger delivery area to reach more customers.
The last one—”Premier”—is offering 30% delivery and 6% pickup commission. It includes everything from the previous plans plus acceptance of at least 20 orders per month or pay no commissions.
6. DoorDash made its first delivery on January 12, 2013.
(Source: The RideShare Guy)
The company didn’t even have an app in the beginning—DoorDash started with a landing page only showcasing certain restaurants around the Stanford campus. It didn’t even have a business number, the founders gave out their personal numbers as means of contact. They raised $120,000 seed funding in March 2013 and officially rebranded as DoorDash.
Fun fact: DoorDash started to build an AI system with a goal to perfect delivery, eliminate errors and offer better services. It was named Deep Red as an homage to the IBM system that beat chess grandmaster Garry Kasparov.
7. There were 5 million DashPass subscribers in 2021.
(Source: Mobile Marketing Reads)
This number has surpassed even the expected rate of growth. Pretty impressive, don’t you think? Apparently, for some, the pandemic, which led to an enormous increase in remote work and stay-at-home trends, was really a godsend. The number of DashPass subscribers was merely 0.8 million in 2019 and 1.5 million in 2020. Talk about growth!
Doordash Revenue
8. The company’s shares popped over 80% during its first day on DoorDash New York Stock Exchange.
(Source: Mobile Marketing Reads)
In December 2020, DoorDash went public on the New York Stock Exchange. Its stocks rocketed on the first day! The company was valued at $71.3 billion—4 times higher than the DoorDash valuation at a funding round six months ago.
9. DoorDash reached its first billion in 2020, gathering a total revenue of $2.9 billion.
(Source: Business of Apps)
DoorDash’s profit in the pre-pandemic era was still pretty high, though it definitely needed the 2020 push to reach the next level, the one with the billions. Still, its profits throughout the years are pretty immense—just look at the DoorDash annual revenue. In 2017, it was $0.11 billion, then grew to $0.55 billion for 2018, and $0.85 billion for 2019.
10. DoorDash received more than 329 million orders in Q1 2021.
(Source: Earth Web)
However impressive that sounds, DoorDash profitability statistics show that the numbers from Q1 2021 were still down compared to the boom the company experienced in 2020. We said it before—It definitely looks like 2020 and the pandemic was a starting point for the platform to succeed.
11. The total DoorDash expenses have reached $584 million in Q1 2021.
(Source: Earth Web)
In accordance with its 2020 revenue, the company’s expenses, covering research and development, marketing, sales, and general and administrative costs, were also pretty high that year.
In fact, DoorDash expenses in 2020 reached $1.83 billion—an increase of 1.94 times when compared to the previous year. The total spending included $321 million for R&D and $556 million for sales and marketing. In Q1 2021, DoorDash expenses reached $584 million.
12. DoorDash reported revenue of $4.89 billion in 2021.
(Source: WSJ)
With nationwide shutdowns responsible for DoorDash growth, the company’s revenue reached an impressive 69% growth from the previous year. Even though restaurants have been struggling during the pandemic, delivery services have boomed.
Along with some of its competitors, such as Uber Eats, DoorDash controls major parts of the US food delivery market. Predictions are that the DoorDash revenue will continue to grow in 2022 and in the following years.
DoorDash Market Share
13. The 30-day-no-commission fee at the start of the pandemic resulted in a billions of dollars growth.
(Source: Latana)
The free commission month that DoorDash offered to restaurants at the beginning of the pandemic was key to keeping a competitive advantage. Within this period, it also waived or reduced fees for pick-up orders for all existing partner restaurants. In addition, DoorDash advertising, focused on DoorDash’s target market at the right moment, resulting in a revenue of $2.9 billion for 2020.
14. DoorDash total marketplace gross order value was $9.9 billion in Q1 2021.
(Source: Earth Web)
When it comes to revenue, 2020 really was the best year for DoorDash. The company gathered up to $24.66 billion in marketplace gross order value. Comparing this to 2019 data, we see an increase of 3.07 times.
In comparison, the 2018 marketplace gross order value was $2.81 billion, the 2019 one—$8.04 billion.
15. DoorDash takes up 15% of the total food delivery market in the US.
(Source: Statista)
DoorDash statistics for 2022 are even further proof of the company’s growth. The percentage throughout the years goes as follows: 10% in 2016, 12% in 2017 and 2018, 13% in 2019 and 2020, and 14% in 2021.
16. DashDoor acquired Wolt, an international delivery platform, for $8.1 billion.
(Source: CNBC)
Wolt’s acquisition was another move in the company’s intentions to go international. Wolt operates in 23 countries and has around 4,000 employees. It surpassed 10 million users in the beginning of 2021.
The acquisition deal will be closed at the end of 2022.
17. More than 20 million consumers place orders on DoorDash platform each month.
(Source: Backlinko)
As of December 2020, there were at least 20 million active DoorDash users monthly. This shows a 2 million user increase since September 2020!
To qualify as an active merchant, stores must complete at least one order per month. As of December 2020, there are 450,000 active monthly merchants.
Wrap up
DoorDash’s future definitely looks promising. Now you know how many people in the US use DoorDash and that it’s headed towards international expansion… so it all seems like good news for the company, right? Whether you need to grab a quick bite or a little help with a big dinner, DoorDash’s quick and reliable service has got you covered.
This concludes our collection of interesting DoorDash statistics. The food delivery industry is one of the fastest-growing ones at the moment, so we’ll be sure to keep you updated on all there’s to know about it!
DoorDash has 25 million users, the majority of which are from the US. DoorDash market claims a 57% share in the United States, as well as other 3 international markets in Australia, Canada, and Japan.
DoorDash has 20 million active customers that are placing at least one order in December 2020. In fact, during Q1 2021, the food delivery platform processed more than $9.9 billion orders.
All DoorDash statistics we’ve gathered for you come from reliable sources. The company shares extensive reports and substantial data about its endeavors. Additionally, DoorDash keeps a rating of all drivers and services, based on customer satisfaction.
Sources
Unaware that life beyond the internet exists, Nick is poking servers and control panels, playing with WordPress add-ons, and helping people get the hosting that suits them.
