17+ Zoom Statistics That Will Blow Your Mind

Updated · May 20, 2023

When the world went into lockdown due to COVID-19, video conferencing platforms and online collaboration tools blossomed.

Everyone got on Zoom, and its popularity boomed!

Did you know that the company’s profit jumped from $21.7 million in 2019 to $671.5 million in 2020?

Impressive, huh?

What’s even more impressive is that Zoom continues to thrive in 2022, which is why we decided to gather these Zoom statistics just for you.

Let’s dive in.

Stunning Zoom Stats for 2022 (Editor’s Choice)

  • Eric Yuan’s shares are worth more than $3.7 billion.
  • Over 65,000 organizations use Zoom.
  • The platform is available in 90 countries.
  • Zoom allows up to 1,000 participants simultaneously.
  • The company has around three million paying customers.
  • Zoom boasts 300 million daily participants.
  • Due to the pandemic, Zoom’s customer base increased by 87%.
  • In April 2021, Zoom was downloaded more than seven million times.
  • Zoom closed 2021 with a $55 billion market cap.

Zoom Usage Statistics

Although it may seem like the digital meeting app and the pandemic came into our lives at the same time, the fact is that Zoom has been around since 2013.

That’s right. Daily Zoom meetings, Zoom conferences, Zoom catch ups, Zoom events, and all other kinds of Zooms have been happening for the better part of the last decade.

Keep reading to find out just how much the app has grown over the years.

(Source: TechRepublic)

A recent study showed that Zoom’s market share in the global digital meeting industry is around 48.7%. 

For comparison, only 41 countries (out of the 122 surveyed) regarded Microsoft Teams as their preferred video-conferencing app, leaving the third spot on the list for Google Meet, with only 21 countries signaling it as their favorite.

However, if we consider the collaboration software industry instead, Zoom takes up only 4.7% of the market. Microsoft (24%), Google (9.3%), and Cisco (7.4%) are the worldwide leaders.

2. Zoom allows you 40-minute conferences with up to 100 participants for free.

(Source: Gadgets)

Are you interested in a Zoom vs Google Meet comparison?

On the one hand, Google Meet’s free version allows you a 60-minute time limit for your conferences, which you can host directly on your browser.

On the other hand, Zoom is available for macOS and offers recording support for free—neither of which you get with Google Meet.

3. The Zoom meeting minutes count reached 3.3 trillion in 2021.

(Source: Backlinko)

The total cumulative runtime of every video call over the course of Zoom’s first year (2013) was just 200 million minutes.

Nine years and a pandemic later, the annual count has surpassed the three trillion mark.

4. In Q3 2022, Zoom’s revenue went over $1 billion.

(Source: Globe News Wire)

For Zoom, the third quarter of 2022 signifies the results for August, September, and October of 2021. Stats show that during that period, the company had a $1.05 revenue and a $340.3 million net income.

Projections suggest similar results for Q4 2022, which would mean a total of $4.08 billion in revenue for FY 2022.

5. The first half of 2021 saw over two billion monthly visitors for Zoom.us.

(Source: Statista)

Zoom stats show a decrease in the number of unique global visitors on Zoom.us. The site reached 2.8 billion visitors in March 2021, but only 2.4 billion in May and 2.1 billion in June.

Zoom and the Pandemic

The outbreak of the COVD-19 altered the way many people communicate, both professionally and personally. The social distancing along with working from home made face-to-face contact with colleagues, friends, and relatives harder. 

Zoom helped people stay in touch throughout the pandemic, which resulted in substantial growth for the company.

6. Around 2.22 million users joined Zoom within the first two months of 2020.

(Source: CNBC)

According to Zoom user statistics, there were 1.99 million new subscribers in 2019. This means that Zoom added more people to its user base in two months than in an entire year!

By the end of February 2020, Zoom had around 12.92 million monthly active users.

7. After the pandemic hit, Zoom Cloud Meetings saw a dramatic increase in downloads.

(Source: App Anie)

During the third week of March 2020, people in the US downloaded Zoom CM 14 times more than the weekly average during the fourth quarter in 2019.

And that pretty much set the base for the rest of the world.

According to Zoom statistics, Germany saw 17 times more downloads, both the UK and France saw a 2,000% increase, whereas Spain nearly doubled the US’ figure.

However, it was Italy who took the first spot on the list. Zoom’s downloads in the Italian peninsula were 55 times greater than before the pandemic striked.

8. In 2020, the platform had over 300 million daily meeting users.

(Source: Statista)

By the end of 2019, Zoom stats reveal the app had around 10 million daily meeting participants. But with the COVID-19 outbreak, that number increased by 3,000% in 2020.

That said, studies show only 20% of meeting participants are “actively listening and providing live feedback”. The rest are either silently paying attention, multitasking, or simply trying and failing to concentrate.

9. Zoom generated around $2.6 billion in the fiscal year 2021.

(Source: Statista)

Zoom stats show that the company’s revenue for FY 2020 (which really represents the results for 2019) was just $622.69. In other words, Zoom’s revenue quadrupled in calendar year 2020.

Zoom ended the decade with a net profit of $671 million, up from just $22 million in 2019.

Furthermore, Zoom's market cap reached $96 billion by the end of 2020, compared to roughly $30 billion at the beginning of the pandemic.

10. In October 2020, Zoom’s stock price peaked at $559.

(Source: Statista)

Zoom’s stock price in March 2020—in other words, just before the pandemic was in full swing—was around $130. After that, the stock price kept on rising until it reached its peak seven months later.

However, November 2020 marked the end of Zoom’s unprecedented growth. By then, various labs were testing vaccines and receiving positive results, prompting people to think the pandemic (and the tools associated with it) would soon be behind us.

Zoom’s stock went on a bumpy ride all through 2021, closing the year at around $182.

Zoom Business

Pandemic or not, the company’s growth is undeniable. Apart from its headquarters in San Jose, California, the company now boasts 13 offices spread across 10 countries.

Furthermore, Zoom’s employee count is currently around 4,422.

11. Computer software companies are the ones that use Zoom the most.

(Source: Enlyft)

Looking at Zoom users by industry, it’s easy to see that the video-conferencing app is a good fit for all types of businesses. However, software developers, religious institutions, and schools are the types of organizations that boast the highest usage percentage—8%,7%, and 6%, respectively.

There aren’t exact numbers for how many students are using Zoom, but stats say around 100,000 educational institutions use the platform.

12. Around 64% of the company’s revenue comes from customers with 10 or more employees.

(Source: Backlinco)

Throughout 2020, Zoom’s user base grew by 470%. As a result, Zoom issued around 385,000 new licenses, adding half a million businesses to its user base by mid 2021.

Furthermore, the majority of Zoom’s corporate users (52%) have less than 50 employees, 37% are medium-sized businesses, and 11% are large enterprises with more than 1,000 employees.

In fact, just 2,278 of those big clients account for 22% of the company’s quarterly revenue all by themselves.

13. The United States is responsible for 30.56% of Zoom’s traffic.

(Source: Similar Web)

Cataloguing Zoom users by country shows that India and Canada boast the second and third largest user base, each of them accounting for around 4.5% of Zoom’s traffic. Mexico and Peru follow with 4.18% and 3.64%, respectively.

All in all, the Americas generated 67% of Zoom’s revenue in 2021. For comparison, the EMEA region represents 20%, whereas the Asia Pacific region accounts for the remaining 13%.

14. Zoom’s total sales and marketing expenses reached $685 million.

(Source: Statista)

In its fiscal year 2021, the video-conferencing company doubled its sales and marketing spending, compared to the previous year ($340 million).

Zoom’s ad spending in particular saw a significant increase, going from $42 million in FY 2020 to a little less than $100 million in 2021.

15. 73% of Zoom’s web traffic comes from its direct marketing strategy.

(Source: Similar Web)

The latest Zoom statistics show that direct marketing is the most effective channel for the company.

For comparison, only 13% of traffic comes from referrals, 7% from search engines, and 4% from social networks.

Zoom News

Now that humanity is seemingly getting the handle of the whole pandemic business, Zoom’s prominence in the market isn’t as secure as it was before.

So, what are the news saying about the online meeting company nowadays?

16. During the FY 2021, Zoom spent around $164 million on research and development.

(Source: Statista)

Zoom’s investment in R&D has seen a dramatic increase over the years. Back in 2018, the total spending only amounted to $33 million, but by the next year, it had doubled to $67 million.

Although Zoom is based in the US, it also has R&D centers in India, China, and a newly opened one in Singapore.

17. Zoom was all set to acquire Five9, but the CCaS’ shareholders backed down.

(Source: CNBC)

Five9 is a cloud contact center service. That is, a solution aimed to make it easy for customer service agents to handle omnichannel communications online. Kind of like help desk software but less IT-focused.

Zoom revealed it intended to buy Five9 for $14.7 billion back in July 2021. When the announcement came out, both companies had already agreed on the payment amount. The acquisition was to be completed by mid 2022.

However, the fluctuations in the NY stock exchange resulted in both companies’ stock dropping. This meant that the premium Five9’s stakeholders expected to receive when they made the deal with Zoom was no longer viable.

By the end of September 2021, the deal was off.

18. The more time patients spent on video conferences during the pandemic, the worse their case of Zoom dysmorphia was.

(Source: WIRED)

Zoom-dysmorphyc people are those who obsess over self-perceived physical imperfections—in other words, those who have body dysmorphic disorder (BDD)—but who also feel overwhelmed by having those imperfections continually displayed in virtual meetings.

Zoom—and any other video-conferencing solution, really—acts like a technological mirror that often shows a distorted picture of ourselves. This, combined with the fabricated perfection constantly portrayed in social media, makes it hard for people to have a healthy self-image.

Studies show that 71% of people were anxious about resuming in-person activities due to Zoom-induced self-consciousness. Furthermore, 64% turned to mental health support to cope with their self-perception.

Ready for the last of today’s Zoom facts?

19. Zoom joined the Global Internet Forum to Counter Terrorism (GIFCT).

(Source: Reuters)

Microsoft, Twitter, YouTube, and Meta co-founded the NGO in 2017, after a series of terrorist attacks in Europe.

Other tech companies, including Pinterest, Amazon, Tumblr, and WordPress have also joined the group’s efforts to curb extremist activity online.

Wrap Up

There you have it. That’s our selection of the Zoom statistics you absolutely should know in 2022.

What do you think the future holds for digital meeting apps?

We at Web Tribunal think that their presence in our lives is far from over.

Nick Galov
Nick Galov

Unaware that life beyond the internet exists, Nick is poking servers and control panels, playing with WordPress add-ons, and helping people get the hosting that suits them.